Shipping & payment conditions

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made only within Germany.

-- Clients from other countries can pick up the purchased articles from our store room; or please ask us for a transport price to your country.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge shipping costs on the basis of the order value (product price):

Free shipping within Germany from a value of 100 EUR.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
without costs inside Germany

Bulky goods are marked as such in the item description.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 50 days, in case of foreign deliveries, within 5 - 50 days after the order confirmation (in case of agreed-upon advance payment, with respect to your payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer with 5% discount
-  Payment via credit card by Paypal
-  Payment via PayPal with 2% discount
-  Payment by invoice (via Paypal Plus)

In case of a purchase from another country, you have the following payment options:

-  Prepayment via transfer with 5% discount
-  Payment via PayPal with 2% discount
-  Payment via credit card by Paypal

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
As long as you make the prepayment , we will grant you 5 % early payment discount on the gross product value of the order.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.



All clients from these countries or other countries can pick up the articles here in Germany on request.

Please ask for delivery costs.


                      

We deliver with RHENUS Logistics, HELLMANN Logistics, Dachser or DHL from monday to friday. 
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In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.