Shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: see at bottom.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge shipping costs on the basis of the order value (gross product weight):

- value of goods up to 75 EUR = 0,00 EUR

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
without costs inside Germany

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

Europe / EU:
order value up to 100 EUR = 20,00 EUR
order value from 100 EUR = 40,00 EUR
order value from 500 EUR = 110,00 - 250,00 EUR

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
order value from 500 EUR = 110,00 - 250,00 EUR

Bulky goods are marked as such in the item description.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 50 days, in case of foreign deliveries, within 5 - 50 days after the order confirmation (in case of agreed-upon advance payment, with respect to your payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via bank transfer with 5% discount
-  Payment via credit card
-  Payment via PayPal with 2% discount
-  Payment via Postpay
-  Payment by invoice (via BillSAFE)
-  Zahlung per Kreditkarte, Debitkarte und Giropay über Heidelpay 


In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
-  Payment via Postpay
-  Zahlung per Kreditkarte, Debitkarte und Giropay über Heidelpay 

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
As long as you make the prepayment , we will grant you 5 % early payment discount on the gross product value of the order.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Österreich  Belgium  Denmark  Estonia  Finnland  Frankreich  Griechenland   Ungarn  Irland  Italien  Latvia  Lituania  Luxemburg  Netherlands  Norway  Polen  Portugal  Rumänien  Slowenien  Spanien  Schweden  Grossbrittanien  Schweiz  Liechtenstein  Kroatien  Slovensko  Czech Republic

Costs for delivery outside Germany 

COUNTRY

up to 100,00 EUR order value

up to 500,00 EUR order value more than 500,00 EUR order value

Austria, Netherlands, Belgium, Luxemburg

EUR 20,00

EUR 20,00 EUR 80,00

Denmark, France, Italy, Poland, Great Britain

EUR 20,00

EUR 40,00 EUR 160,00

Sweden, Lituania, Latvia, Finland, Hungary, Slovenia, Croatia, Slovensko, Spain, Estonia, Czech Republic

EUR 20,00

EUR 40,00 EUR 200,00
Portugal, Romania, Greece, Ireland EUR 20,00 EUR 40,00 EUR 250,00
Schweiz*, Liechtenstein*, Norway* EUR 33,00 EUR 53,00 EUR 250,00

There maybe individual (lower) costs with individual purchases, please ask.


* The purchaser has to pay the costs of import.


                      

We deliver with RHENUS Logistics, HELLMANN Logistics, Dachser or DHL from monday to friday. 
.

 

accepted payments

inside Germany

Vorauskasse per :

  • Banküberweisung mit 5% Skonto
  • PayPal mit 2% Skonto
  • VISA
  • Mastercard
  • Giropay

Bezahlung per Rechnung mit Billsafe (nur bei ausreichender Bonität)
(leider bietet Billsafe Kauf auf Rechnung nur bis max. 1.500 EUR Warenwert an)

Outside Germany

100% in advance with :

  • banc transfer with 5% discount
  • PayPal with 2% discount
  • VISA
  • Visa Electron
  • Mastercard
  • Giropay
  • Dankort
  • CarteBleue
  • postepay
  • ServiRed