Replacement fireclay for fireplaces from Spartherm

Dispatch conditions

Deliveries are made only within Germany.

-- Clients from other countries can pick up the purchased articles from our store room; or please ask for a transport price. In case of delivery to your country the prices might change due to your local VAT!

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge shipping costs on the basis of the order value (product price):
from 1 - 99,99 EUR = 6,90 EUR
Free shipping within Germany from a value of 100 EUR.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
from 1 - 99,99 EUR = 6,90 EUR
Free shipping within Germany from a value of 100 EUR.

Bulky goods are marked as such in the item description.

 - Service for clients from Switzerland: http://www.swiss-paket.de/filialen.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 50 days, in case of foreign deliveries, within 5 - 50 days after the order confirmation (in case of agreed-upon advance payment, with respect to your payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer with 5% discount
-  Payment via credit card by Paypal
-  Payment via PayPal
-  Payment by invoice (via Paypal Plus)

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer with 5% discount
-  Payment via PayPal
-  Payment via credit card by Paypal

Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
As long as you make the prepayment , we will grant you 5 % early payment discount on the gross product value of the order.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

All clients from these countries or other countries can pick up the articles here in Germany on request.

* Clients from NOT-EU-Countries: please ask for delivery possibilities

                      

We deliver with TransNatur, HELLMANN Logistics, Dachser or DHL from monday to friday. 
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Manufacturer: Spartherm Feuerungstechnik GmbH
Maschweg 38
D-49324 Melle
Tel.: +49 5422 9441-0
Fax: +49 5422 9441-14
www.spartherm.com

Protective measures/safety instructions for installation (wood fires and stoves)

The following protective measures and safety instructions must be strictly observed:

• Fireplaces may only be installed in rooms and in places where the location, structural circumstances and type of use do not present any hazards.
• No modifications may be made to the appliance.
• Only use the approved system for exhaust gas removal/combustion air supply.
• Work on the stove system Installation, commissioning, maintenance and servicing work on the appliance may only be carried out by an authorized specialist company.
  as the safety and functionality of the system depend on proper installation.
• The installation must be carried out by a registered specialist company, as the safety and functionality of the system depend on proper installation. You must observe the applicable trade regulations and building regulations.
• Fireplaces must be installed in an operationally safe and fireproof manner so that hazards and unreasonable nuisances cannot occur. They must be fit for purpose for a reasonable period of time.

The appliance is designed to create a cozy atmosphere and to heat. This means that all visible surfaces, including the glass, can become hotter than 100°C. It is recommended to always place a protective grille in front of the appliance when children, the elderly or physically disabled persons are in the same room.